Guiding Community Health Center Leaders to Sustainable Success
Elevate Patient Care Experiences With StellaVersed Consulting Firm
An NACHC Qualified Vendor
1100+
Research Hours
55+
Years Experienced
103+
Health Care Projects
About Us
Leaders with experience. Partners with a vision.
SVCF has in-depth understanding of the unique operational challenges and regulatory requirements of community health centers, including patient demographics, funding models, and service delivery expectations.
55+
Years Experience
What we offer
Domains of Expertise
Q4 Domains that we have been recognized as subject matter experts.
Qualitative Research
Created and established patient-centered focus groups, healthcare professional
engagement groups, and employee resource groups.
Under CARF certifications created and led Advisory Boards and Governance
Boards for standards review, program needs assessments, and healthcare services
growth strategies.
Consistently communicate findings to HCPs for achieving patient improvement
measures and HCP patient experience.
Quantitative Analysis
Proficiency in quantitative and qualitative data collection and analysis techniques
utilizing data analysis software such as SPSS, Microsoft Excel, PowerBI, Tableau, and
Smartsheet.
Expertise in database management systems (e.g., SQL, OLAP, Data warehousing,
PowerBI.).
Capability to interpret complex data and provide meaningful insights. Strong ability to
compile and present findings in clear, concise, and actionable reports.
Strategic Planning
Expertise in conducting comprehensive needs assessments, including community
health assessments and gap analyses from inception to completion.
Strong organizational and planning skills. Presentation Skills: Ability to effectively
present findings and recommendations to various audiences, including executive
leadership and community groups.
Communicated organizational strategy, strategic goals, and critical success factors
into project deliverables for multiple hospital and ambulatory IT projects.
Project Management
Over 10 years of experience in healthcare IT project plan development, resource
management, implementation planning, client/vendor contract management,
financial and budget tracking, status reporting, and issue management for a
portfolio of hospital and ambulatory IT projects.
Coordinated project oversight for application design/development, interface integration, implementation, support and maintenance service level agreements (SLA) for regional HIEs and Community Health Information Network projects.
Additional Expertise
HCP Compliance Operational Site Visit Preparation + Continuous Compliance
24+ years of experience in survey preparation, readiness, and compliance.
Participating in listed surveys processes in six states:
- CARF: Commission on the Accreditation for Rehabilitation Facilities – Inpatient and Outpatient, Pediatric Rehabilitation Specialty and Traumatic Brain
Injury Specialty.
- TJC – The Joint Commission, TJC Centers of Excellence for Orthopedics,
Cardiac Rehabilitation, and Neurosciences.
- State Public Health Department – Local
- CMS Surveys in conjunction with Public Health Department
Integrating Enabling Services Workforce into Care Coordination
In this domain, we are most familiar with working from the AHRQ’s defining of Care
Coordination - Care coordination is the primary care practice involving deliberately organizing patient care activities and sharing information among all of the participants concerned with a
patient's care to achieve safer and more effective care.
As a healthcare leader and clinician supporting the interdisciplinary and multidisciplinary
workforce is the priority for providing exceptional patient care and building confidence in the
HCPs ability to provide care.
Lean Methods and Process Improvements
Specialized knowledge of Lean principles as applied to healthcare settings, such as
patient flow optimization, reducing patient wait times, and improving care
coordination.
Proficiency in Lean tools adapted for healthcare, including 5S for clinical spaces, value stream mapping for patient care processes, and Just-in-Time (JIT) for inventory management of medical supplies.
Familiarity with Lean management software and tools that support process mapping, analysis, and project management in healthcare settings, such as electronic health records (EHR) systems and healthcare-specific project management software.
Human Centered Training Design and Development
Designed and delivered online courses as part of the Mastering Online Teaching: Design for All Course in February 2024. Utilized human centered design principles to create engaging and accessible online learning experiences, focusing on interactive content, real-world applications, and personalized feedback to enhance student learning outcomes.
Improved student learning and evaluation through participation in the Master Teaching Program Certificate in December 2023. Developed and implemented innovative teaching strategies that cater to diverse learning styles and needs, ensuring that training programs for community health centers are effective andinclusive.
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Testimonials
What They Say
They are the perfect people for your CHC initiatives and programs because they share your vision and can develop leadership education curriculum, create training modules, and standards that include diversity, equity, and inclusion compliances, and they can strategize to support the solutions to your challenges and opportunities.
Charyl F. McAfee-Duncan, FAIA
Dr. Pamela McAfee's dedication to mentoring emerging leaders, senior executives, and managerial team
leaders and supervisors underscores her passion for DEI principles and their integration into leadership practices. Her mentorship extends beyond mere guidance; she actively creates strategies and action plans to empower her mentees to implement DEI initiatives effectively.
Candace D. Bloomquist, PhD
She (Dr. Janel Paulk)
was an excellent worker, reliable, personable, and ready to assist with the work at hand. Her impeccable charm and
poise made her an asset in the office. As long as I have known her, she has striven to distinguish herself academically and achieve the goals that she set forth for herself.
Caroline L. Lattimore, Ph.D.
Email: [email protected]
Site: www.stellaversedconsulting.com